The Company has established the following Privacy Policy (hereinafter referred to as this Privacy Policy) regarding the handling of customer information using the various services and websites provided by the Company (hereinafter referred to as the Service). Article 1 Customer Information and Personal Information

  1. Customer information refers to the information of customers who use this service.
  2. Personal information refers to information that can identify a specific individual, such as name, e-mail address, organization name, location, telephone number, social network service account, etc. (Even if the information alone cannot identify a specific individual, it can be easily compared with other information, which can identify a specific individual). Article 2 Agree to the Privacy Policy By using the Services, such as accessing the Services or registering for the Services, you agree to this Privacy Policy. Article 3 Information acquired by the Company through the Service The Company may obtain the following customer information from the customer in this service. If you do not provide it, you may not be able to use all or part of this service.
  3. Information obtained directly through registration or change of registration contents of this service by the customer, or inquiry or contact from the customer • Name • Email address • Company name • Phone number • Login name • Login password Information from customer support inquiries Feedback information from customers such as evaluations or complaints
  4. Information automatically acquired through the use of this service by the customer • Location information Information about service usage (such as behavior settings, number of file uploads, device orientation when a crash occurs, etc.) Date and time of access to this service The type of device app and browser used to view this service, as well as the pages viewed (including websites of third-party services that you used before using the Services) Device information used to access this service, hardware model, device IP address, MAC address and other unique identifiers, OS and its version, selected language, advertisement identifier, serial number, device operation information, mobile network information
  5. Information obtained through services operated by third parties If you allow us to collect your information through a third-party operated service, we may collect your information. In such cases, we may adapt the information we collect from you on our own to provide you with advertising that is of interest to you. Article 4 Purpose of Use of Customer Information We will use the acquired customer information for the following purposes.
  6. For the provision, maintenance, protection and improvement of this service, such as registration reception, identity verification, calculation of usage fees, etc.
  7. To announce information on the contents of this service, update information, event / campaign information, change information etc. of terms and conditions
  8. To respond to inquiries, etc. regarding this service
  9. To respond to acts that violate our terms and other rules regarding this service
  10. To create statistical data on the use of this service
  11. For future planning, planning or implementation of this service
  12. For personal authentication at the time of login or after login when using this service
  13. To analyze registration information and usage status in order to make content and advertisements provided by third parties that you see when using this service highly convenient for you
  14. To understand the distribution status of advertisements, measure the effectiveness of advertisements, and display behavioral targeting advertisements
  15. To provide part of the information to the advertisement distribution company (hereinafter simply referred to as “advertisement distribution company”) with which the Company is affiliated (Information that identifies a specific individual is not included in the information used and provided by the advertisement service of the company)
  16. To distribute or display advertisements of the Company or third parties
  17. To send prizes, etc. to customers who have been selected for campaigns, etc.
  18. For other marketing purposes Article 5 Provision of Information to Third Parties
  19. The Company may provide information that does not fall under personal information among the acquired customer information to a third party in the following cases.
  1. When providing services to business partners in order to provide services according to customer requirements such as payment processing, data analysis, customer service, etc.
  2. In order to provide various functions and services through this service, when providing it to a third party who provides functions and services on our behalf
  3. When providing to advertisement distributors in order to deliver advertisements that are of interest to customers
  1. The Company may provide the acquired personal information to a third party in the following cases.
  1. When the customer agrees
  2. When there are sufficient grounds to determine that the customer violates our terms and conditions and needs to disclose personal information in order to protect our rights, property, services, etc.
  3. When it is necessary for the protection of human life, body or property, and it is difficult to obtain the consent of the person
  4. When it is necessary to cooperate with a national institution or local public entity or a person entrusted with it to perform the affairs specified by laws and regulations, and obtaining the consent of the customer may hinder the performance of the affairs.
  5. When our business including the provision of personal information is succeeded by merger, company split, business transfer or other reasons
  6. When permitted by the Personal Information Protection Act or other laws and regulations Article 6 Shared Use of Acquired Personal Information In order to provide this service to the customer, if you need a business partner to do business jointly with us, you may share your personal information with that business partner. In this case, we will share the purpose of sharing, the scope of information, the scope of business partners, and the responsible person after announcing to the customer. Article 7 Deposit of acquired personal information
  1. The Company may entrust all or part of the handling of personal information to a subcontractor within the scope necessary for achieving the purpose of use. At that time, the Company will thoroughly examine the eligibility as a subcontractor, stipulate matters related to confidentiality in the contract, and create a system to properly manage information.
  2. We entrust the handling of personal information to the following service by using the service. List of Services Used
  3. By using the services described in the preceding paragraph, your personal information is stored only in Japan. Article 8 Retention Period and Security Management of Personal Information To the extent necessary for achieving the purpose of use, the Company keeps personal data accurate and up-to-date, and when the storage period specified by laws and regulations has elapsed or when it is no longer necessary to use it for achieving the purpose of use specified in Article 4, the Company strives to delete the personal information without delay. In addition, the Company will take necessary and appropriate measures to prevent leakage, loss or damage of personal information handled and to safely manage other personal information. Article 9 Disclosure, Correction and Suspension of Use of Personal Information
  4. When the customer requests the disclosure of personal information based on the provisions of the Personal Information Protection Act, the Company will disclose personal information without delay after confirming that it is a request from the customer himself only when the Company is obliged to disclose it by the Personal Information Protection Act. In addition, when disclosing personal information, the Company may pay a disclosure fee in accordance with the procedures separately specified by the Company.
  5. When the customer (1) requests correction of the content based on the provisions of the Personal Information Protection Act on the grounds that the personal information is not true, and (2) requests suspension of use based on the provisions of the Personal Information Protection Act on the grounds that it is handled beyond the scope of the purpose of use announced in advance or acquired by false or other illegal means, after confirming that it is a request from the customer himself, we will carry out the necessary investigation without delay, and based on the result, we will correct or suspend the use of the content of personal information and notify the customer to that effect.
  6. When the customer requests deletion of the customer’s personal information, we will delete the personal information without delay after confirming that it is a request from the customer himself only when we judge that it is necessary to respond to the request, and notify the customer to that effect.
  7. When making a request in each of the preceding paragraphs, please send the following contents and other information and materials specified by the Company.
  1. Name, address, telephone number, e-mail address
  2. Request content, intelligence, and root information
  3. I confirm the information
  1. If you fall under any of the following items, you may not be able to respond to the requests in paragraphs 1 and 2. In that case, we will notify the customer to that effect and explain the reason.
  1. When there is a risk of harming the life, body, property or other rights and interests of the customer or a third party
  2. When there is a risk of significantly hindering the proper implementation of our business
  3. When it violates the law
  4. When it can not be confirmed that it is a request from the customer himself / herself

Article 10 Use of Information for Service Improvement In order to develop functions and improve the quality of this service, we may use the following information that has been statistically or anonymously processed so that individual customers can not be identified. However, we strictly protect the contents of communication in accordance with the law protecting the confidentiality of communication, and we will not view or use the contents of messages, images, videos, call contents, etc. between customers.

  1. Information on chat usage Includes the number of group chats, messages, emoticons, reactions, files, task creation information, usage of video and voice calls, contact management information, and more.
  2. Information on usage plans Includes contract details, billing date, expiration date, etc.
  3. Information about Active Users Includes usage devices, OS, browsers, etc. Article 11 Links On websites provided by businesses other than the Company that are linked from this service, the business may acquire customer information, but in that case this privacy policy does not apply, and the Company has no obligation or responsibility for the business to acquire customer information. Article 12 Inquiry window If you have any comments or questions about this Privacy Policy, or any other inquiries about the handling of your information, or requests under Section 8, please contact us using this form. Article 13, Revised The Company may revise this Privacy Policy and you agree to it. Unless otherwise specified by the Company, changes to this Privacy Policy will be announced to you from time to time by posting on the Service, and will take effect upon such posting. Above